Standard terms and conditions

Quotations are valid for acceptance in writing within thirty (30) days of the date of the quotation unless an extension of validity has been agreed upon in writing or the quotation has been previously withdrawn.

• Our terms of payment are on presentation of the invoice (every 30 days), unless otherwise stipulated.
• All goods supplied and installed remain the property of First Fire until paid for in full.
• All workmanship and equipment is guaranteed for a period of twelve (12) months from the date of completion, fair wear and tear excepted. It being agreed that we will not be liable for the fair wear and tear of equipment and any damage to the equipment howsoever arising in connection with the tampering, modification, or repair of the equipment by third parties.
• This quotation is based on the assumption that we will have continuity of contract and be able to work in reasonably clear areas. All stock and valuables should be cleared in the work area prior to our arrival onsite. Any damages arising due to the above not being adhered to will not be our responsibility. Should the work be carried out on an existing water filled system, we cannot be held liable for any unforeseen water damage howsoever arising.
• You warrant that the structure on which the equipment will be installed shall be able to support such equipment and hereby indemnify and hold us harmless from any claims arising out of or in connection with the failure of such warranty to be true.
• Our quotation is based on normal working hours, and should any overtime be required, not as a result of negligence or lack of performance on our part, the cost of such overtime would be an extra to the contract.
• We reserve the right to alter individual prices should all work not proceed simultaneously. This quote is subject to the foreign exchange rate of today’s date and fluctuations have not been allowed for. If you are a first-time customer, you may be liable to a credit check failing which payment in full upfront may be required.
• All costs incurred for water and electricity required to complete the installation will be for the client’s account. No extraordinary supports, brackets or in-rack back-to-back ties have been allowed.
• Except as expressly prohibited by law, in no event will either party be liable for any loss of business, contracts, profits, anticipated savings, goodwill or revenue; or any incidental, indirect or consequential losses or damages whatsoever (including, without limitation, special, punitive or exemplary damages) arising out of or in connection with these terms and conditions and the goods and/or services provided in terms hereof.
• Notwithstanding anything contained herein, our cumulative liability for all claims arising out of or in connection with these terms and conditions and the goods and/or services provided in terms hereof, regardless of the nature of the claim, shall in no event exceed the amounts paid by you in respect of the invoice related to such claim. It being agreed that this limitation of liability shall apply without regard to whether other provisions of these terms and conditions have been breached, have proven ineffective or have failed of their essential purpose.
• In the event of any circumstances arising, or action taken, beyond or outside the reasonable control of the parties hereto preventing them from the performance of any obligation hereunder (any such even hereinafter called Force Majeure) then the party affected by such Force Majeure shall be relieved of its obligations hereunder during the period that such Force Majeure continues (excluding payment obligations for materials purchased), but only to the extent so prevented, and shall not be liable for any delay or failure in the performance of any obligations hereunder or loss or damage which the other party may suffer due to or resulting from the Force Majeure, provided always that a written notice shall be given of any such inability by the affected party. Any party invoking Force Majeure shall upon termination of such Force Majeure give prompt written notice thereof to the other party. Should Force Majeure continue for a period of more than 60 (sixty) days, then either party shall be entitled to cancel this agreement. Neither party shall be liable to the other for any loss suffered by the party not affected by the Force Majeure event as a result of any Force Majeure event.
• We shall not be bound by, and you shall not have, any claim or right of action arising from any express or implied term, undertaking, representation, warranty, promise or the like not included or recorded in this document whether it induced the contract and/or whether it was negligent or not.